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Omnichannel inbox and AI chat agent

Answer every inbox conversationinstantly

Orbit by BrixiAI gives your team one omnichannel inbox across WhatsApp, Instagram, Facebook, and Telegram, with AI chat agents that reply, qualify, and route leads before intent fades.

Reply in under 30 seconds across your highest-intent inboxes.

Share one qualification brain across WhatsApp, Instagram, Facebook, and Telegram.

Escalate hot conversations with context instead of raw transcripts.

No credit card. Workflow planning call in under 30 minutes.

Built for teams handling demand across multiple inboxes

Lead Ads

Recover high-intent paid traffic faster

Instagram DMs

Turn social replies into qualified conversations

WhatsApp

Book and nurture inside the thread

Telegram

Qualify communities without losing context

One orchestration layer

Configure routing, qualification logic, and handoff rules once instead of rebuilding flows channel by channel.

Channel-native engagement

Agents adapt tone, timing, and next steps to the behavior users expect inside each messaging surface.

Qualified handoff

Sales teams receive lead summaries, intent signals, and the full transcript instead of vague bot outputs.

Why this matters

Your leads do not wait for business hours or your preferred channel.

Modern acquisition produces fragmented messaging demand. Orbit keeps response time, qualification logic, and handoff quality consistent even when the conversation starts in a different inbox than your team expects.

Lead response

Stay present across every channel buyers actually use.

Instead of funneling everyone into one platform, Brixi meets the lead where intent already exists and keeps the thread alive.

Sales ops

Standardize qualification without flattening the conversation.

The agent follows your commercial logic while still sounding natural inside WhatsApp, Instagram, Facebook, or Telegram.

Revenue

Recover paid traffic and organic demand before it leaks.

Most lead loss happens between the first message and the first real follow-up. Orbit closes that gap automatically.

WhatsApp< 30 sec

High-intent conversations

Instant replies, lead qualification, reminders, and booking inside the thread.
Instagram24/7

DM response layer

Turn ad replies, story taps, and profile DMs into structured sales conversations.
Facebook2x faster

Ad and inbox recovery

Respond to lead ads and page messages before your paid traffic cools down.
TelegramOne brain

Community and support

Handle group-to-direct transitions, onboarding, and escalations with full context.

System design

One sequence from first message to qualified handoff.

01

Capture

Ads, DMs, comment triggers, inbound messages, and community joins flow into one queue.

02

Engage

AI agents answer immediately, ask the right questions, and keep the conversation moving.

03

Route

Hot leads book meetings, cold leads enter nurture, and complex cases escalate with context.

Best-fit workflows

Where Orbit tends to perform best

Meta lead ads that should continue in WhatsApp or Instagram DMs

Telegram community inquiries that need a sales-qualified follow-up

High-volume inbound messaging for education, healthcare, finance, and services

Cross-channel nurture programs with booking, reminders, and human handoff

Deployment planning

Map the inboxes, rules, and handoff logic before rollout.

We review your lead sources, current response gaps, and which inboxes should get the first version of the AI workflow so rollout starts where conversion impact is highest.

Book a strategy call

See how Orbit would work across your messaging stack.

Best for teams with active lead generation, community traffic, or multiple messaging surfaces already creating inbound demand.

We use this to scope channel priority, qualification logic, and escalation rules.

FAQ

Questions teams usually ask before rollout.

What does Orbit by BrixiAI actually deploy?

It deploys an omnichannel inbox with AI chat agents across your messaging channels so the same qualification and routing system can engage leads in WhatsApp, Instagram, Facebook, and Telegram.

Can the flow differ by channel?

Yes. The orchestration layer is shared, but prompts, response styles, escalation rules, and calls to action can be tuned for each channel.

Is this only for inbound support?

No. It is designed for lead engagement, qualification, remarketing follow-up, appointment booking, and routing into sales or operations teams.